We will NEVER contact you personally through unofficial phone numbers, email addresses, social media accounts, private messaging accounts, or other unverified channels regarding your order, payment, refund, compensation, or personal information.

If someone claims to represent Tiniover but contacts you through a channel not listed below, please do not trust them, make any payment, provide personal information, or follow their instructions.

Be cautious of messages claiming to represent Tiniover that are sent from unrelated or unfamiliar email addresses.

If someone contacts you from another number claiming to represent Tiniover, please verify their identity with us before taking any action.

Tiniover live customer support is available through our official websites:

United States

Canada

Always check the website address carefully before entering order, payment, or personal information.

For Amazon orders, official Tiniover communications may also be sent through:

and

For Amazon purchases, we recommend keeping order-related communication within Amazon whenever possible.

Please be cautious if someone:

• Contacts you unexpectedly and claims to be a Tiniover employee
• Uses an unofficial email address, phone number, social media account, or website
• Claims to be one of our customer service representatives but contacts you through an unverified channel
• Asks you to send money or provide payment information outside our official website or Amazon
• Promises unusual compensation, reimbursement, free products, or other benefits in exchange for placing an order or leaving a review
• Pressures you to act quickly before you have time to verify the information
• Requests sensitive personal, banking, card, account, or verification information

If something feels unusual, do not proceed until you have confirmed it directly with Tiniover.

Before acting on any Tiniover-related message:

• Verify that the email address, phone number, or website matches our official information above.
• Do not rely only on the name of the person contacting you.
• Do not send money to unknown individuals or accounts.
• Do not provide passwords, verification codes, banking information, or other sensitive information to unverified contacts.
• For Amazon orders, keep communication within Amazon whenever possible.
• When in doubt, contact Tiniover directly at support@tiniovertrike.com.

If you believe someone may be impersonating Tiniover:

1. Do not send any money or personal information.
2. Stop following instructions from the suspicious contact.
3. Take screenshots and save the email address, phone number, account name, or other relevant information.
4. Contact us at support@tiniovertrike.com so our team can help verify whether the communication is legitimate.
5. If you have already provided financial information or sent money, contact your bank or payment provider as soon as possible.

Tiniover is committed to providing a safe and trustworthy shopping experience.

We take reports of brand impersonation seriously and encourage every customer to verify suspicious communications before taking action.

Only trust the official Tiniover communication channels listed on this page.

If you are unsure whether a message is really from Tiniover, do not take any action until you have verified it with us directly.